Privacy Policy

Effective Date: 09-29-2024

Introduction

At CKS Automotive Locksmiths LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide us through our website and any SMS communications. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information: When you interact with our website or sign up for our services, we may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide.
SMS Communications: If you opt-in to receive SMS messages from us, we will collect your phone number and any information shared through SMS communication, such as replies and interactions.
Usage Data: We may also collect non-personally identifiable information about how you use our website, including your IP address, browser type, pages viewed, and the time spent on our site.

How We Use Your Information

To Provide Services: We use the information you provide to deliver services, including sending SMS messages as requested or in connection with your service with us.
Communication: Your contact details, including your phone number, may be used to send you important updates, reminders, and promotional messages via SMS or email, with your consent.
Improving Our Services: We may use usage data to understand how visitors interact with our site to enhance user experience and improve our offerings.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information in the following circumstances:

With service providers who assist us in delivering our services, such as our VoIP provider for sending SMS communications.
As required by law or in response to legal requests.

SMS Messaging Policy
When you provide your phone number, you consent to receive text messages (SMS) from us. These messages may include updates on your service requests, appointment scheduling, and other relevant locksmith services.

Data Collection: We collect your phone number and any responses to SMS communications.
Data Usage: Your data is used solely to send authorized messages and improve our services.
Opt-in: Please note that if you send us a text message, you are opting in to receive a response(s) via text message. You can review our privacy policy. SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.
Opt-Out: To stop receiving SMS messages, reply “STOP” to any message. To opt-out at any time, text STOP.
Third-Party Sharing: We do not share your data with unauthorized third parties.
Messaging frequency may vary.
Message and data rates may apply.
For assistance, text “HELP” to 713-321-2027 or visit our website at cksusa.com. Message and data rates may apply.

SMS opt-in consent or phone numbers for SMS purposes will NOT be shared.

User Rights

As a user of our website, you have the following rights regarding your personal data. These rights allow you to control how your information is collected, used, and shared:

Right to Access
You have the right to request access to the personal data we hold about you. You may request to know what personal data we’ve collected, how it’s being used, and who it’s being shared with.
Right to Rectification
If any personal data we hold about you is incorrect or incomplete, you have the right to request that we update or correct the information.
Right to Erasure (Right to be Forgotten)
You have the right to request the deletion of your personal data. If you no longer want us to process your information, you can request its removal, subject to applicable legal requirements.
Right to Restriction of Processing
You may request that we restrict the processing of your personal data. This means we can keep your data, but we won’t actively use or share it under certain conditions.
Right to Object
You have the right to object to the processing of your personal data, including for direct marketing purposes. If you opt-out of marketing communications, we will stop sending them to you.
Right to Data Portability
You have the right to request that your personal data be transferred to you or a third party in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent
If we rely on your consent to process your data, you have the right to withdraw that consent at any time. This includes opting out of communications, cookies, or other data processing methods.

Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly.

Terms & Conditions

You can review our terms and consitions by clicking here: View here

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CKS Automotive Locksmiths LLC
admin@cksusa.com